Windows Vista Error 80080005
Wednesday, 03 November 2010 21:36

Since this is fresh in my mind from my personal laptop, running Windows Vista Home Premium, displaying the error code 80080005 when Windows Update runs I felt compelled to write how I solved the problem.  While my solution may not work for everyone it is worth mentioning considering the plethora of other methods I tried from perusing various forums, including Microsoft's TechNet forums.

I had started off trying simple things that often resolve various errors including, but not limited to checking for any rootkits/viruses/malware, running a registry cleaner, running system restore, re-registering Windows Update dll files, replacing the Windows Update files from another functioning install of the OS, but all to no avail.  As I ran down my check list I remembered the chkdsk utility and have had lots of success with it in the past for Windows XP issues.  I tried to schedule a chkdsk scan upon reboot, but it would never engage!  Since my laptop didn't come with a Windows Vista Installation disc, but rather a manufacturer support disc, I downloaded a Windows Vista Recovery Disc for the appropriate version with mine being 64 bit.  Please note if you have a Windows Vista installation disc for your version that will work as well.  Once downloaded I burned the image using Nero Burning Rom although you can use any application that burns ISO files as an image including this free ISO burner. Below are the steps I took once I had my recovery disc burnt to cd:

1.  Insert the recovery disc or installation disc into your CD/DVD drive and reboot your computer.

2.  After you hear the beep press the escape button to initiate the option to choose which device you would like to boot from.  Choose your CD/DVD drive.  If this does not work for you then you may need to go into your BIOS and change the boot sequence so that your CD/DVD drive loads first. Typically you can do this by pressing the delete button during the early part of your computers boot up sequence.

3.  Once you are able to get your disc loaded you will see that Windows is loading files.  Eventually you will see a Language Screen.  Click on the next button.

4.  Now you should see the Vista installation screen.  DO NOT choose to install.  Look at the bottom left of the pane, locate and click on 'Repair your computer'.

5.  This will load recovery tools available to you.  In this case, choose the command prompt.

6.  Once the command prompt loads type the following command: 'chkdsk c: /F' (exclude apostrophes).  Now press enter.

7.  In my case the chkdsk tool was able to locate and fix errors on the hard drive.  If it does not find and fix any errors in your case you may want to investigate the SFC (System File Checker) command.

8.  Choose to reboot your system from the recovery tools console and be sure to take your disc out if you had to change your boot sequence so that it does not load.  Now try to run a Windows Update and it should be working again as it did for me.

Hopefully I was able to help someone with this!  If you have any questions or problems please leave a comment and I will try to assist as best as I can.

~ Michael Gavencak